Privacy Policy
Grasshoppers Fertilizer, Weed & Mosquito Control (“Grasshoppers,” “we,” “us,” or “our”) is a locally owned and operated business serving homeowners throughout Ocean County, New Jersey. We take your privacy seriously — the same way we take care of your property. This Privacy Policy explains what information we collect, how we use it, and what choices you have.
By contacting us, requesting a quote, scheduling service, or visiting our website at ghoppers.com, you agree to the practices described in this policy.
1. Information We Collect
Information You Give Us
When you request a quote, schedule a service, sign up for a program, or reach out to us, we may collect:
- Your name, address, email address, and phone number
- Your property details (lot size, service address, existing conditions)
- Payment information (processed securely through our third-party payment provider — we do not store full card numbers)
- Any questions, notes, or preferences you share with us
Information Collected Automatically
When you visit our website, standard web technologies may automatically collect:
- Your IP address and general geographic region
- Browser type and device type
- Pages visited and time spent on our site
- Referring website or search terms that brought you here
This information helps us understand how our site is being used and improve your experience. It is not linked to your personal identity.
Information From Third Parties
If you contact us through Google, Facebook, or another platform, we may receive basic contact information or inquiry details through those channels, consistent with their privacy policies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, schedule, and manage your lawn care or pest control services
- To communicate with you about appointments, service updates, and program details
- To send service reminders, seasonal notifications, or relevant program offers (you can opt out at any time)
- To process payments securely
- To respond to questions, requests, or feedback
- To improve our website, services, and customer experience
- To meet any legal or regulatory obligations
We do not use your information for automated profiling, and we do not make decisions about your service based solely on automated processes.
3. How We Share Your Information
We are a small, locally owned business. We do not sell your personal information. Period.
We may share information only in these limited circumstances:
- Service providers: We work with trusted vendors (such as payment processors and scheduling software) who assist in operating our business. These vendors are required to protect your information and may only use it to support our services.
- Legal requirements: We may disclose information if required by law, court order, or governmental authority.
- Business transfers: If Grasshoppers is ever sold or merged (we have no current plans for this), customer information may be part of that transfer — and you would be notified.
That’s it. No data brokers. No advertising networks. No surprises.
4. Cookies and Tracking
Our website may use cookies — small text files stored on your device — to remember your preferences and improve site functionality. You can disable cookies through your browser settings, though some features of the site may not work as intended.
We may use Google Analytics or a similar service to understand aggregate site traffic. This data is anonymized and not tied to your personal identity.
5. Data Retention
We retain your information for as long as you are an active customer and for a reasonable period afterward in case you return or have questions about past services. We also retain certain records as required by applicable law.
If you would like your information removed from our records, please contact us and we will honor that request where legally permissible.
6. Your Choices
You have the following rights regarding your information:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct inaccurate or outdated information
- Deletion: Request that we delete your personal information (subject to legal retention requirements)
- Opt-out: Unsubscribe from marketing communications at any time by replying “STOP” to a text, clicking the unsubscribe link in an email, or calling us directly
To exercise any of these rights, contact us using the information at the bottom of this policy. We will respond promptly — usually within 5 business days.
7. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure data storage, limited access to customer records, and encrypted payment processing.
No method of data transmission or storage is completely secure. If you have concerns about a specific piece of information, please reach out to us directly.
8. Children’s Privacy
Our services are intended for homeowners and adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will remove it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll update the “Last Updated” date at the top of this page. For significant changes, we’ll notify active customers by email or during a service visit.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out:
Grasshoppers Fertilizer, Weed & Mosquito Control
Barnegat, NJ | Serving Ocean County since 1996
Phone: (609) 891-2699
Email: info@ghoppers.com
Website: ghoppers.com